PRIVACY POLICY

Privacy policy

Responsible body in the sense of the data protection laws, in particular the EU data protection basic regulation (DSGVO), is:

Robide’s
Robin Huber
Frohburgstrasse 93
8006 Zurich

Your victims rights

You can always exercise the following rights under the contact details of our data protection officer:

  • Information about your stored data and their processing (Art. 15 GDPR),
  • Correction of incorrect personal data (Art. 16 GDPR),Deletion of your stored data (Art. 17 GDPR),
  • Restriction of data processing, if we are not yet allowed to delete your data due to legal obligations (Art. 18 GDPR),
  • Objection to the processing of your data by us (Article 21 GDPR) and Data portability, provided you have consented to the processing of data or have concluded a contract with us (Article 20 GDPR).
  • If you have given us your consent, you can withdraw it at any time with effect for the future.

You can contact a regulatory authority at any time with a complaint, such as: B. to the competent supervisory authority of the federal state of your domicile or to the authority responsible for us as responsible authority.

A list of the supervisory authorities (for the non-public area) with address can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Collecting general information when visiting our website

Type and purpose of processing:

If you access our website, that is, if you do not register or otherwise provide information, information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider, your IP address and the like.

They are processed in particular for the following purposes:

  • Ensuring a hassle-free connection of the website,
  • Ensuring a smooth use of our website,
  • Evaluation of system security and stability as well for further administrative purposes.
  • We do not use your data to draw conclusions about you. Information of this kind may be statistically evaluated by us to optimize our website and the underlying technology.

Legal basis:

The processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO based on our legitimate interest in improving the stability and functionality of our website.

Receiver:

The recipient of the data may be technical service providers who work for the operation and maintenance of our website as a processor.

Storage time:

The data will be deleted as soon as it is no longer necessary for the purpose of the survey. This is basically the case for the data that is used to provide the website when the session has ended.

Provision required or required:

The provision of the aforementioned personal data is neither legally nor contractually required. Without the IP address, however, the service and functionality of our website is not guaranteed. Additionally, individual services may not be available or limited. For this reason, a contradiction is excluded.

Registration on our website

Type and purpose of processing:

When registering for the use of our personalized services, some personal information will be collected, such as name, address, contact and communication information (eg telephone number and e-mail address). If you are registered with us, you can access content and services that we offer only to registered users. Registered users also have the option of changing or deleting the data specified during registration at any time. Of course, we also provide you with information about the personal data we hold about you at any time.

Legal basis:

The processing of the data entered during registration takes place on the basis of the consent of the user (Article 6 (1) (a) GDPR).

If the registration serves the fulfillment of a contract of which the data subject is the party involved or the performance of pre-contractual measures, an additional legal basis for the processing of the data is Art. 6 para. 1 lit. b DSGVO.

Receiver:

The recipient of the data may be a technical service provider who acts as a processor for the operation and maintenance of our website.

Storage time:

Data is processed in this context only as long as the corresponding consent is present. Thereafter, they will be deleted, as far as no legal storage requirements preclude. To contact us in this context, please use the contact details given at the end of this Privacy Policy.

Provision required or required:

The provision of your personal data is voluntary, solely on the basis of your consent. Without the provision of your personal data, we can not grant you access to our content and services offered.

Provision of paid services

Type and purpose of processing:

To provide paid services we ask for additional data, such as: Payment details to complete your order.

Legal basis:

The processing of the data required for the conclusion of the contract is based on Art. 6 para. 1 lit. b DSGVO.

Receiver:

The recipient of the data may be a processor.

Storage time:

We store this data in our systems until the legal retention periods have expired. These are generally 6 or 10 years for reasons of proper bookkeeping and tax requirements.

Provision required or required:

The provision of your personal data is voluntary. Without the provision of your personal data, we can not grant you access to our content and services offered.

comments are

Type and purpose of processing:

When users leave comments on our site, they will also be saved the time of their creation and the username previously chosen by the site visitor. This is for our security, as we may be prosecuted for any illegal content on our website, even if created by users.

Legal basis:

The processing of the data entered as a comment takes place on the basis of a legitimate interest (Article 6 (1) (f) DSGVO).

By providing the comment function we want to enable you an easy interaction. Your information will be stored for the purpose of processing the request and for possible follow-up questions.

Receiver:

The recipient of the data may be a processor.

Storage time:

The data will be deleted as soon as it is no longer necessary for the purpose of the survey. This is basically the case when the communication with the user has been completed and the company can see from the circumstances that the matter in question has been finally clarified.

Provision required or required:

The provision of your personal data is voluntary. Without the provision of your personal data, we can not grant you access to our comment function.

Newsletter

Type and purpose of processing:

Your data will only be used to send you the subscribed newsletter by e-mail. The indication of your name takes place, in order to be able to address you personally in the newsletter and if necessary to identify, if you want to make use of your rights as an affected person.

For the receipt of the newsletter the indication of your E-Mail address is sufficient. When you sign up to receive our newsletter, the data you provide will be used exclusively for this purpose. Subscribers may also be notified by email about circumstances that are relevant to the service or registration (such as changes to the newsletter offer or technical conditions).

For an effective registration we need a valid e-mail address. In order to verify that an application is actually made by the owner of an e-mail address, we use the “Double opt-in” procedure. For this purpose we record the order of the newsletter, the dispatch of a confirmation mail and the receipt of the requested answer. Further data is not collected. The data will be used exclusively for the newsletter and will not be passed on to third parties.

Legal basis:

On the basis of your expressly given consent (Article 6 (1) a DSGVO), we will regularly send you our newsletter or comparable information by e-mail to your specified e-mail address.

The consent to the storage of your personal data and their use for the newsletter can be revoked at any time with effect for the future. Each newsletter has a link to it. In addition, you can unsubscribe from this website at any time or inform us of your withdrawal via the contact option indicated at the end of this Privacy Notice.

Receiver:

The recipient of the data may be a processor.

Storage time:

The data will only be processed in this context as long as the corresponding consent has been obtained. After that they will be deleted.

Provision required or required:

The provision of your personal data is voluntary, solely on the basis of your consent. Unfortunately, we can not send you our newsletter without our consent.

Contact form

Type and purpose of processing:

The data you enter will be stored for the purpose of individual communication with you. This requires the specification of a valid e-mail address and your name. This serves for the assignment of the request and the subsequent answering of the same. The specification of further data is optional.

Legal basis:

The processing of the data entered into the contact form takes place on the basis of a legitimate interest (Article 6 (1) (f) DSGVO).

By providing the contact form, we would like to make it easy for you to contact us. Your information will be stored for the purpose of processing the request and for possible follow-up questions.

If you contact us to inquire about an offer, the processing of the data entered in the contact form for the implementation of pre-contractual measures (Art. 6 (1) (b) GDPR) will take place.

Receiver:

The recipient of the data may be a processor.

Storage time:

Data will be deleted no later than 6 months after processing the request.

If there is a contractual relationship, we are subject to the statutory retention periods according to HGB and delete your data after these deadlines.

Provision required or required:

The provision of your personal data is voluntary. However, we can only process your request if you provide us with your name, your e-mail address and the reason for the request.

Use of Google Analytics

Type and purpose of processing:

This website uses Google Analytics, a web analytics service of Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043 USA (hereafter: “Google”). Google Analytics uses so-called “cookies”, ie text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymization on these websites, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google information.

The purposes of the data processing are the evaluation of the use of the website and the compilation of reports on activities on the website. Based on the use of the website and the Internet, other related services will be provided.

Legal basis:

The processing of the data is based on the consent of the user (Article 6 (1) (a) GDPR).

Receiver:

The recipient of the data is Google as a processor. For this we have with Google completed the corresponding order processing contract.

Storage time:

The deletion of data takes place as soon as they are no longer necessary for our recording purposes.

Third country transfer:

Google processes your data in the US and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US Framework.

Provision required or required:

The provision of your personal data is voluntary, solely on the basis of your consent. Unless you prevent access, this may result in functional restrictions on the website.

Withdrawal of consent:

You can prevent the storage of cookies by a corresponding setting of your browser software; However, please be aware that in this case you may not be able to use all features of this website. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install: Browser Add On to disable Google Analytics.

In addition or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our pages by clicking this link. An opt-out cookie will be installed on your device. This will prevent the collection by Google Analytics for this website and for this browser in the future, as long as the cookie remains installed in your browser.

Profiling:

With the help of the tracking tool Google Analytics the behavior of the visitors of the website can be evaluated and the interests analyzed. For this we create a pseudonymous user profile.

Using Adobe Analytics (Omniture)

Type and purpose of processing:

This website uses Adobe Analytics, a web analytics service provided by Adobe Systems Software Ireland Companies (hereafter “Adobe”), 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Republic of Ireland. Adobe Analytics uses so-called “cookies”, which are text files that are stored on your computer and that allow an analysis of the use of the website by you. If a tracking record is sent to the Adobe Datacenter by a browser of a webpage visitor, then the server setting made by us ensures that the IP address is anonymized prior to geolocation, i. E. that the last octet of the IP address is replaced by zeros. Before the tracking packet is saved, the IP address is replaced by individual generic IP addresses.

On behalf of the operator of this website, Adobe will use this information to evaluate users’ use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage to the website operator. The IP address sent by your browser as part of Adobe Analytics will not be merged with any other data from Adobe.

Adobe’s applicable privacy policy can be found at http://www.adobe.com/privacy.html.

Legal basis:

The processing of the data is based on the consent of the user (Article 6 (1) (a) GDPR).

Receiver:

The recipient of the data is Adobe as a processor.

Storage time:

The deletion of data takes place as soon as they are no longer necessary for our recording purposes.

Third country transfer:

The processing does not take place outside the European Union (EU) or the European Economic Area (EEA).

Provision required or required:

The provision of your personal data is voluntary, solely on the basis of your consent. Unless you prevent access, this may result in functional restrictions on the website.

Withdrawal of consent:

You can prevent the storage of cookies by a corresponding setting of your browser software. However, this offer notifies users that you may not be able to use all features of this website in their entirety. In addition, users may prevent the collection by Adobe of the data generated by the cookie and related to its use of the website (including your IP address) and the processing of such data by Adobe using the browser plug-in available at the following link Download and install: https://www.adobe.com/privacy/opt-out.html

Profiling:

The tracking tool Adobe Analytics (Omniture) is used to improve the design and usability of our website and to optimize the booking process. For this we create a pseudonymous user profile.

Provision required or required:

The provision of your personal data is voluntary, solely on the basis of your consent. Unless you prevent access, this may result in functional restrictions on the website.

Withdrawal of consent:

You can prevent the storage of cookies by a corresponding setting of your browser software; However, please be aware that in this case you may not be able to use all features of this website. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install: Browser Add On to disable Google Analytics.

In addition or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our pages by clicking this link. An opt-out cookie will be installed on your device. This will prevent the collection by Google Analytics for this website and for this browser in the future, as long as the cookie remains installed in your browser.

Profiling:

With the help of the tracking tool Google Analytics the behavior of the visitors of the website can be evaluated and the interests analyzed. For this we create a pseudonymous user profile.

Analysis by WiredMinds

Type and purpose of processing:

Our website uses the counting pixel technology of WiredMinds AG (www.wiredminds.de) to analyze visitor behavior. WiredMinds is WiredMinds GmbH, Lindenspürstraße 32, 70176 Stuttgart, Germany.

Data is collected, processed and stored, from which usage profiles are created under a pseudonym. Where possible and useful, these usage profiles are completely anonymised. Cookies can be used for this purpose. Cookies are small text files that are stored in the visitor’s Internet browser and serve to recognize the Internet browser. The collected data, which may also contain personal data, will be transmitted to WiredMinds or collected directly by WiredMinds. WiredMinds may use information left by visits to the websites to create anonymised usage profiles. The data obtained without the separately granted consent of the person concerned will not be used to personally identify the visitor to this website and they will not be merged with personal data about the bearer of the pseudonym.

Data collection, processing and storage can be objected to at any time with effect for the future under the following link: Exclude from website tracking

Additional information and WiredMinds’ privacy policy can be found at https://www.wiredminds.de/fileadmin/testimages/content/datenschutz/DSB_WiredMinds_16.pdf.

Legal basis:

The processing of the data is based on the consent of the user (Article 6 (1) (a) GDPR).

Receiver:

The recipient of the data is wiredminds GmbH as a processor.

Storage time:

As far as IP addresses are recorded, their immediate anonymization takes place by deleting the last number block.

Provision required or required:

The provision of your personal data is voluntary, solely on the basis of your consent. Unless you prevent access, this may result in functional restrictions on the website.

Profiling:

With the help of the tool WiredMinds the behavior of the visitors of the website can be evaluated and the interests analyzed. In addition, an improvement of the Internet offer is made possible. For this we create a pseudonymous user profile.

Social plugins

Type and purpose of processing:

Our websites use social plugins of the providers listed below. The plugins can be recognized by the fact that they are marked with the appropriate logo.

These plug-ins may be used to send and possibly use information, including personal information, to the service provider. We prevent the unconscious and unwanted collection and transmission of data to the service provider through a 2-click solution. To activate a desired social plugin, it must first be activated by clicking on the corresponding button. Only through this activation of the plugin is the detection of information and its transmission to the service provider triggered. We do not collect personally identifiable information by means of social plugins or their use.

We have no control over what data an enabled plugin collects and how it is used by the provider. At present, it must be assumed that a direct connection to the services of the provider will be developed and at least the IP address and device-related information will be collected and used. It is also possible that the service providers try to save cookies on the computer used. Please refer to the privacy policy of the respective service provider to see which specific data is collected here and how it is used. Note: If you are logged in to Facebook at the same time, Facebook may identify you as a visitor to a particular page.

We have integrated the social media buttons of the following companies on our website:

https://www.instagram.com/robides_com/

https://www.facebook.com/robidescoach/

Google AdWords

Type and purpose of processing:

Our website uses Google Conversion Tracking. Google AdWords Services is the Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. If you have reached our website via an advertisement sent by Google, Google Adwords will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on a Google-served ad.

If the user visits certain pages on our website and the cookie has not expired, we and Google may recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies can not be tracked through AdWords advertisers’ websites. The information gathered using the conversion cookie is used to generate conversion statistics for AdWords advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not receive information that personally identifies users.

Legal basis:

The legal basis for the integration of Google AdWords and the associated data transfer to Google is your consent (Article 6 (1) (a) GDPR).

Receiver:

Whenever you visit our website, your personal information, including your IP address, is transferred to Google in the United States. This personal information is stored by Google. Google may transfer such personal data collected through the technical process to third parties.

Our company does not provide information from Google that could identify the data subject.

Storage time:

These cookies lose their validity after 30 days and are not used for personal identification.

Third country transfer:

Google processes your data in the US and has submitted to the EU_US Privacy Shield https://www.privacyshield.gov/EU-US Framework.

Withdrawal of consent:

If you do not want to participate in the tracking, you can refuse the required setting of a cookie – for example via a browser setting that generally disables the automatic setting of cookies or sets your browser to block cookies from the domain “googleleadservices.com”.

Please note that you can not delete the opt-out cookies as long as you do not want to record measurement data. If you have deleted all your cookies in the browser, you must set the respective opt-out cookie again.

Provision required or required:

The provision of your personal data is voluntary, solely on the basis of your consent. Unless you prevent access, this may result in functional restrictions on the website.

Use of Google Remarketing

Type and purpose of processing:

This website uses the remarketing function of Google Inc. The Google Remarketing Services company is Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (hereafter “Google”).

The feature is designed to present interest-based ads to web page visitors within the Google Network. A so-called “cookie” is stored in the browser of the website visitor, which makes it possible to recognize the visitor when he or she visits websites that belong to the advertising network of Google. On these pages, visitors may be presented with ads related to content that the visitor previously viewed on web pages using Google’s remarketing feature.

Legal basis:

The legal basis for the integration of Google Remarketing and the associated data transfer to Google is your consent (Article 6 (1) (a) GDPR).

Receiver:

Whenever you visit our website, your personal information, including your IP address, is transferred to Google in the United States. This personal information is stored by Google. Google may transfer such personal data collected through the technical process to third parties.

Our company does not provide information from Google that could identify the data subject.

Withdrawal of consent:

Google says it does not collect any personal information during this process. However, if you still do not want Google’s Remarketing feature, you can opt out by using the appropriate settings at https://support.google.com/adwordspolicy/answer/143465. Alternatively, you can disable the use of cookies for interest-based advertising through the Network Initiative by following the instructions at http://www.networkadvertising.org/managing/opt_out.asp.

Provision required or required:

The provision of your personal data is voluntary, solely on the basis of your consent. Unless you prevent access, this may result in functional restrictions on the website.

SSL encryption

To protect the security of your data during transmission, we use state-of-the-art encryption techniques (such as SSL) over HTTPS.

Change of our privacy policy

We reserve the right to amend this privacy policy to always comply with the current legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. Your new visit will be subject to the new privacy policy.